From Italy With Love by Jules Wake

By Jules Wake

'This epic road-trip is filled with glamour, romance and hot sexual rigidity, yet at its middle is a really heart-warming story of self discovery – you’ll no longer are looking to leave out a second of it.' – Chick Lit Love

Home-loving Laurie thinks she’s chuffed – she has a secure, trustworthy boyfriend and dealing in her neighborhood library is what she suggestion she regularly sought after. that's until eventually she inherits a classic Ferrari from her eccentric Uncle Miles and the stipulations of the inheritance are faraway from uncomplicated. to maintain the automobile Laurie should force throughout Europe with the beautiful yet unreliable Cameron Matthews as her guide… and Cam’s factors for aiding aren't all that altruistic.

Cam isn’t quite delighted approximately escorting his overdue buddy Miles’ uninteresting mouse of a niece in this wild goose chase yet all he has to do is get Laurie appropriately to Italy and he’s certain the Ferrari is his.

But Uncle Miles had a number of methods up his sleeve and the course he’s deliberate takes Cam and Laurie on a highway journey they’ll always remember. From sampling the delights of the Loire Valley to the breathtaking great thing about Lake Garda, this can be one trip that has extra twists and turns than both of them may possibly ever have imagined…

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Jackal Moon (Moon, Book 2) by Jeanette Battista

By Jeanette Battista

Laila has been pledged to serve the jackal god, Anubis, in view that she used to be a baby. She desires not anything greater than to persist with within the footsteps of her father and brother and join the Keepers of Divine Order. while her initiation into the Keepers leads her to Miami and pits her opposed to the wereleopard Sekhmet, Laila is forged right into a sea of extended family intrigue and sour rivalries. The stakes develop even greater as soon as the rival pack of werehyenas, led by means of the attractive and bloodthirsty Samara, comes to a decision to put declare to the wereleopard’s territory. With the coming of Kess, the genuine wereleopard extended family chief, and her retinue of werewolves, violence threatens to erupt. Will Laila’s education and abilities be adequate to avoid wasting the younger werejackal and every thing she’s labored for? The scales are prepared and Anubis awaits...

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The Reader and the Text: Interpretative Strategies for Latin by Diana Sorensen Goodrich

By Diana Sorensen Goodrich

The shift towards the reader's activity should be stated to stem from a double resource: the wondering of the sleuthlike method of a textual content aiming on the discovery and explication of the author's meant which means, coupled with the popularity that the paintings, liberated from its dependence at the authorial voice, will generate a wealth of meanings via acts of examining. bankruptcy 1 of this quantity charts the conventions that function on the threshold of the textual come upon as initial analyzing contracts which could form resulting operations. bankruptcy 2 exhibits the level to which the reader's global wisdom is positioned to paintings in and by way of the decodification procedure. bankruptcy three units out to stipulate how the reader's wisdom of style and the intertextual repertoire is placed to paintings. After exploring the parts that this hypothetical competence may perhaps hide, the research strikes towards the similar inspiration of functionality in a last bankruptcy entitled "Text Processing." the following back there's an meeting of views in which the studying technique is approached: the phenomenology of examining, textual content thought and semiotics, types of linguistic comprehension, and cognitive psychology have all been placed to paintings that allows you to throw mild at the advanced operations presupposed via the act of interpreting.

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Handbuch Kundenmanagement: Anforderungen, Prozesse, by Armin Töpfer (auth.), Prof. Dr. Armin Töpfer (eds.)

By Armin Töpfer (auth.), Prof. Dr. Armin Töpfer (eds.)

In diesem Handbuch werden zunächst die Grundlagen und Bausteine des Kundenmanagements erarbeitet, additionally theoretische Konzepte sowie valide Ursachen-Wirkungs-Beziehungen untersucht, Erkenntnisse der Neuen Institutionen-Ökonomik und der Neuroökonomie als auf Kundenbelange ausgerichteten Hirnforschung einbezogen. Das Ziel ist, begründetes Vertrauen der Kunden zu schaffen. Danach werden zielgruppenspezifische Anforderungen und Prozessphasen in der Interaktion mit wertvollen Kunden analysiert und unterschiedliche Berechnungsverfahren zur Steuerung des Kundenwertes vorgestellt. Für die Messung und Steigerung der Kundenzufriedenheit und -bindung werden fortschrittliche und in der Unternehmenspraxis eingesetzte Messkonzepte des CSI und KBI ausgeführt. Der aktuelle Bereich des patron dating administration (CRM) wird kritisch beleuchtet, in den Kontext des net 2.0 gestellt und anhand mehrerer Umsetzungsprojekte im Hinblick auf seine Aussage- und Leistungsfähigkeit untersucht. Ergänzend werden erfolgreiche Konzepte des name middle- und provider Center-Managements dargestellt. Um Kundenmanagement ganzheitlich zur Wirkung zu bringen, ist es im Verbund anderer Managementkonzepte zu sehen und zu gestalten. Hierzu gehören insbesondere die Mitarbeiterführung, die service provider, unterschiedliche Qualitätsmanagement-Konzepte bis hin zu Null-Fehler-Qualität sowie die Balanced rating Card.

Die zahlreichen Praxisbeispiele stammen unter anderem von Webasto, Sharp, Federal exhibit, R+V Versicherung, GEK, OTTO crew, Daimler, TESCO, dm drogerie markt, Breuninger, BMW, TUI, Globus, Ritz-Carlton und TNT show. Das Buch fokussiert allerdings nicht nur auf Großunternehmen, sondern es werden auch Erfolgskonzepte für mittelständische Unternehmen aufgezeigt.

Zielgruppe dieses Handbuchs Kundenmanagement sind in der Unternehmenspraxis vor allem Vorstände und Geschäftsführer mit Strategie- und Umsetzungsverantwortung in Produktions- und Dienstleistungsunternehmen sowie die Bereiche advertising and marketing, Vertrieb und provider/ purchaser interplay middle sowie Forschung & Entwicklung/ Innovation, own/ Weiterbildung und Qualitätsmanagement.

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Reunion by Sharon Sala

By Sharon Sala

Gabriel Connor's charmed existence was once shattered whilst a under the influence of alcohol driving force hit his family's motor vehicle, killing either one of his mom and dad and leaving Gabriel badly injured. while he awakens from a coma approximately months later, Gabriel hears a voice within his head--a voice that isn't his personal. Afraid that he's wasting his brain, it isn't till Gabriel leaves the health facility that he confides in an established relatives pal that he's not just listening to the unusual voice yet seeing grisly murders in his mind's eye besides. Alarmed, the pal contacts recognized psychic Laura Dane. the instant she shakes the good-looking Gabriel's hand, an quick imaginative and prescient tells Laura that they are going to be greater than psychic and client--and that this situation goes to be faraway from usual. As Laura fights to assist Gabriel resolve the perplexing skein of occasions and possible unexplainable psychic occurrences, she reveals herself falling in love. yet is the guy she loves blameless, or is he committing the murders the police have chalked as much as a serial killer they've dubbed "The Prince captivating Killer"?

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Snow White and the Vampire by Marina Myles, E. M. Joy

By Marina Myles, E. M. Joy

Fog And Fascination

Alba Spencer suggestion her prior in Romania and the darkish magic that haunted it was once in the back of her without end. She is likely one of the first lady barristers now, secure in London. yet London has its darkish aspect, too. a guy known as the Ripper stalks the nighttime streets. There are rumors that her hated stepmother has chanced on her back, feedback that the nightmares of her adolescence are returning. And with them appears to be like the cursed Gypsy boy she as soon as enjoyed, grown right into a guy extra seductive and extra terrifying than she ever may have dreamed...

Dimitri Grigorescu has turn into a physician, a gentleman--and a vampire. The lusts that force his physique are scarcely lower than keep an eye on, or even he doesn't actually comprehend what he's in a position to. To struggle evil and confusion, Alba needs to depend purely on her wits--and a hope that overwhelms her doubts...

Praise for good looks and the Wolf

"Dynamic and sensual, paranormal readers will gobble up this attractive read." --Donna furnish, manhattan instances bestselling writer of Midnight's Warrior

"Beauty and the Wolf is a deliciously darkish retelling of the vintage story that may make you fall in love in every single place again." --Erin Quinn, writer of The 5 Deaths of Roxanne Love

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Asuntos del corazón by Danielle Steel

By Danielle Steel

La historia inolvidable de un amor peligrosamente obsesivo.
 
Tras un divorcio demoledor, wish Dunne ha logrado encontrar los angeles fuerza necesaria para sobrevivir centrándose en su profesión, l. a. fotografía. Desde el refugio de su loft neoyorquino, desire se ha acostumbrado a los angeles soledad y a sentir emociones solo a través de su cámara.
Pero todo su aparente equilibrio fluctuará cuando acepte un encargo inesperado y viaje a Londres para retratar a un famoso escritor, Finn O’Neill. wish quedará cautivada por l. a. amabilidad del atractivo autor, que no dudará en cortejarla desde el primer momento y l. a. convencerá para que vaya a vivir con él a su mansión en Irlanda. En cuestión de días desire se enamorará perdidamente de este hombre de carisma e inteligencia arrolladores, y se verá volcada en una relación que avanza a un ritmo vertiginoso.

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The Shopkeeper by James D. Best

By James D. Best

In 1879, Steve Dancy sells his manhattan store and ventures west to discover and write a magazine approximately his adventures. although he isn't trying to find difficulty, Dancy's infatuation with one other man's spouse quickly embroils him in a perilous feud with Sean Washburn, a Nevada silver baron. Infuriated via the outrages of 2 employed thugs, the shopkeeper kills either males in an impulsive highway struggle. Dancy believes this barbarian act has closed the episode. he's incorrect. He has interfered with Washburn's goals, and this can be anything the mining wealthy person won't permit. Pinkertons, employed assassins, and aggrieved bystanders enhance the feud until eventually it pulls in the entire moneyed pursuits and gear agents in Nevada. Can the previous urban slicker settle debts with out wasting his existence within the procedure?

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